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What items are returnable?
Within 30 days of receipt of your shipment
In original condition
Unworn
In the original packaging,like including tags, dustbags, boxes.
Exchanges?
We are unable to offer exchanges. If you would like the same shoe in another size or style, simply place a new order. Send back the shoes you want to exchange as a return and you will receive a full refund in accordance with our return policy (We will provide you free return label for your first exchange).
Follow the screen instructions and select the items you want to return
You will get a confirmation email with shipping guidelines
Send your item(s) back to us with the shipping label that we'll provide.
Normally, the return shipping fee is $7.95 / Pair. We will automatically deduct the fee from your refund.
How soon will I get my refund?
Mail-in returns with our prepaid return label will be refunded back to the orginal form of payment with 3-5 days after we receive your return. Please allow 7-10 business days for your return to arrive at our Return Center.
Note: it may take a few days until your bank posts the refund to your account.